Frequently ask questions about Bracelit
Have you ever used Bracelit at an event?
How can i create an account?

To become a Bracelit user, follow these steps:

  1. Read the QR on the back of the wristband or access through the link of the event.
  2. Click on "create account" and register with your email address.
  3. Accept the terms and conditions and confirm your account.
How can I associate a wristband?
Once you have created your account, you will have to press the "associate wristband" button and you will be able to associate the wristband in two ways, by using the code on the back of the wristband or by scanning the QR code..
What can I recharge my wearable with?
You will be able to recharge your bracelet with money or vouchers, if the event offers them. Remember that 1 Bracel = 1€!
How to recharge the balance of my wristband?
  1. You have already created your account.
  2. Select the option "Recharge your wristband" or "buy vouchers".
  3. You will be able to recharge through your bank card or bizum, whichever is more convenient for you.

In addition to recharging from your own account, you will have physical recharging points throughout the venue and our Boxlit totem

How can I check the balance of my bracelet?
You can check the remaining balance of your bracelet in your own account, or at any physical point of the event through the staff or in our Boxlit totem.
Can I receive communications in my account?
Yes, don't forget to pay attention to the notifications, so you will be aware of what is happening at the event, and enjoy the event!
How can I request a refund of the remaining balance?
Watch this short video and request a refund of your remaining balance.
When can I request a refund of the remaining balance?
Requests for refunds are made by the promoter or organizer of the event itself - stay tuned to their communications!
Do you have any questions? Don't forget that you can contact us at soporte@bracelit.es and we will solve it as soon as possible.
Have you hired our services?
What is the Bracelit system?
Bracelit is the best technological solution for event management. With Bracelit, you will get an exact control of everything that happens in your event. From access control through cashless systems, to valuable information about your attendees. You will be able to improve your decision making thanks to the data obtained, and the experience of your users.
How can I hire Bracelit for my business or event?
Very simple, contact us through contacto@bracelit.es and we can give you a free demo, if you have any questions or concerns about the operation, this is your moment.
What benefits can you get from cashless payments?
  • Increased security: Cashless payments reduce the risk of theft and fraud.
  • Greater convenience: No need to carry cash and count change, making payments faster and easier.
  • Cash flow control: All cashless payments can be tracked online, as they are automatically recorded.
Can Bracelit be easily integrated?
Yes, we integrate easily because our system is modular, we have APIs and a technical development team available to our customers.
Is support or training available during the events?
You can count on face-to-face or online support during the whole process. Also, for your convenience, we offer travel services to provide additional support. With this personalized attention, we guarantee the satisfaction of our customers.
How can I build customer loyalty with Bracelit?
Our Bracelit system also works through a points system, which leads to customer loyalty. You can create personalized offers and bonuses, according to your preferences.
What are the advantages of activating your brand?

Multiply the notoriety and reach of your brand. The major benefits are:

  1. We take you to the event
  2. Spread your brand
  3. Communicate with whomever you want
  4. Obtain valuable data and build loyalty
How is personal data protected?
We comply with the General Data Protection Regulation (GDPR). This document relates to natural persons in the processing of their personal data and the free movement of such data.
If you need more information. Please contact us at contacto@bracelit.es